The Impact of Digital Platforms on Patient Engagement and Satisfaction
In the modern healthcare landscape, patient engagement and satisfaction are paramount to delivering high-quality care and achieving positive health outcomes...
COVID-19 has adversely affected the healthcare industry and it’s demands are multiplying with every passing day. Patients are under lockdown and healthcare workers are always at the risk of getting infected. In the face of a surge in the number of cases worldwide physicians and medical care providers are looking at measures to adapt to a virtualized treatment approach that obviates the physical meeting between doctors and patients.
Amidst all the restrictions the pandemic has caused, Telemedicine has paved the way for seamless and uncompromising healthcare facilities for patients.
With doctors monitoring telemedicine warily, the common issues include quality of service and cost effectiveness. Patient monitoring and health checkups have become an essential part of the healthcare sector. Telemedicine allows patients to consult physicians and health specialists across the globe by utilizing consumer technology. Now, one can access an extensive range of medical services via smart phones, computers and tablets.
Virtual visits are not just a trend. Considering the data acquired, researchers believe it is a tremendous shift towards a serviceable platform for users.
The healthcare sector was historically designed in favour of physicians. Patients travel distances, go through an extensive waiting time before they can get the medical aid they seek for. Virtual patient care however emphasizes entirely on patients. The explosive rise in the number of cases in the community with many cases in home isolation, telemedicine is a viable option to monitor them and ensure timely referral. With the fear of disease transmission, many primary care physicians are adopting telemedicine for delivery of routine health care services to patients reducing in-person clinic visits.
Telemedicine aids to reduce overhead costs as doctors can attend patients from the comfort of their homes. Remote analysis services help smaller medical facility providers to attend more patients around the clock. Along with getting rid of physical clinic expenses, virtual clinics also help patients book appointments as per their requirement and availability, getting rid of the clinic’s unused capacity during the process.
The rising demand for virtual patient care and easy mobile access, especially in low to middle-income countries, has improved the possibility of bridging quality care for treating chronic medical conditions. Even after the covid-19, Telemedicine will continue its growth as it can eradicate the scarcity of health care workers, patient transportation costs and in-person care costs.
Patients with chronic diseases often exhibit new symptoms over time. However, most patients refrain from consulting their doctors due to time and cost issues. With Telemedicine, patients can instantly call their care provider about new systems and receive better care at a low cost.
JuzGoDigital is an innovative telemedicine application platform designed to conveniently contact hospitals and clinics. It allows healthcare organizations to provide safer and better services to patients during the pandemic.
To know more about how JuzGoDigital can transform patient engagement, Click here to schedule a quick 30-minute demo.