Streamline your front desk!
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Call Forwarding & Call Routing Solution Now
We understand how valuable your existing contact numbers are & that’s why we have addressed the most common challenges through our IVR solution. Our robust solution lets you retain your existing number while enjoying features like AI based tone analysis, call recording (both incoming & outgoing), call routing and much more. We enable enhanced visibility and facilitate seamless communication.
Virtual Numbers are usually reused by IVR providers & they have the probability of getting tagged as SPAM. Unlike those providers, our solution lets you retain your existing number thereby removing the risk of being tagged as SPAM.
When an IVR gets integrated with an EMR , one gets unlimited visibility. We throw away the operational overhead of reconciling data across these two systems. Now, access your patients’ past appointment history & details effortlessly via our mobile app during an incoming call alert, enabling meaningful interactions right from the moment your front office picks up the call.
We understand how valuable your time is. Practicing your specialty & maintaining quality in front-office delivery can be extremely tedious. That’s why we offer an AI-powered tone analysis of every call to get your attention where it matters.
Have the power to convert every enquiry call into a lead by marking them as a lead & nurturing them through our
Lead Management offering. Never miss out on a potential opportunity to increase your topline revenue.
Coordinating calls between multiple branches has never been easier! Our IVR provides the convenience of branch selection to your patients, ensuring seamless call forwarding to the appropriate branches.
Never miss a patient’s call again. Our system will trigger a missed call notification if a patient’s call goes unanswered. With our solution, outgoing calls made from the front office will be recorded & can be viewed online through our Control Center.
We understand how important every patient is to you. Our priority call routing ensures that if one agent is busy, incoming calls are automatically routed to the next available agent. This keeps your communication seamless and reduces delays, ensuring your patients are always taken care of.
Does a dedicated agent for handling appointment booking sound good to you? We can make it even better with our IVR by ensuring automatic appointment scheduling which is reflected in our
EMR booking. Now, your patients can effortlessly schedule appointments and eliminate the hassle of going through multiple steps.
